Shipping Policy
Last Updated: 2022.3.1
This Shipping Policy outlines how we ship products and what you can expect.
Processing Time
All orders are processed within [2-3] business days (excluding weekends and holidays) after receiving your order. You will receive a shipping confirmation email with your tracking number once your order has shipped.
Shipping Destinations
We currently ship to the United States
Shipping Methods and Costs
We ship via USPS, FedEx, DHL based on your location and the selected shipping option at checkout.
Shipping costs are calculated at checkout based on the weight of your items and your delivery address.
| Destination | Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|---|
| United States | Standard Shipping | 5-10 Business Days | Calculated at Checkout |
| United States | Expedited Shipping | 2-3 Business Days | $15.00 |
| Canada | International Shipping | 10-15 Business Days | $20.00 |
Order Tracking
You will receive a tracking link via email once your order has been shipped. You can use this link to track your package's journey.
Shipping Delays
Sometimes, delays can occur due to weather, customs, or carrier issues. Please note that the estimated delivery time is not a guarantee. Pafason is not responsible for delays once the package is in the hands of the shipping carrier.
Damaged or Lost Packages
If your package is lost in transit or arrives damaged, please contact us immediately at [Your Contact Email]. We will work with the shipping carrier to resolve the issue. Please save all packaging materials for damaged items.
Contact Us
If you have any questions about our shipping policy, please contact us at https://www.pafason.com/pages/contact